About Our Firm
Providing the right claims solutions on time, every time.
Now celebrating our 40th year in business, Colonial Claims leads the industry in providing comprehensive adjusting solutions as one of the largest Independent Adjusting companies in the United States. Our seasoned team of expert adjusters has handled over $50 billion in damages from single and multiple assignments to catastrophe responses. Colonial Claims services all types of property and liability claims nationwide, including Wind, Fire, Hail, Flood, Tornado, and Earthquake for Residential and Commercial properties.
Colonial Claims provides both field and desk adjusting resources, as well as appraisals, dispute resolution services, mediation and arbitration services, litigation and alternative defense services, and TPA services to many of the largest carriers in the U.S. Coupling our leading-edge technology with personal service, Colonial Claims continues to lead the adjusting industry in providing the best, most comprehensive adjusting solutions to carriers and their policyholders.
Colonial Claims is, and always has been, an equal opportunity employer that is committed to diversity, equality and inclusion in the workplace. Being a united team of committed individuals with various backgrounds and experiences is what has allowed us to not only stay in business for 40 years, but has also made us a leader in our industry. When organizations cherish a diversity of thoughts, ideas and backgrounds, and treats everyone equally, there is no limit to what that organization can accomplish.
Colonial Claims, our employees and independent adjusters are committed to helping people, businesses, and communities recover from what is oftentimes the worst loss of their lives. This is both a humbling responsibility and tremendously gratifying work. Knowing we make a positive impact in the lives of individuals, businesses, and the all the communities in which we live helps drive our commitment to diversity, equality and inclusion. Simply put: we are better together.
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Experience Makes the Difference
We understand your business, your needs, and what it takes to do the job right.
In a world of intensified weather risks, catastrophes, disasters and daily losses, you need an expert working by your side. Colonial Claims is the trusted source within the adjusting industry, supplying the needed expertise and resources to assist our clients, and their policyholders in their greatest time of need.
With an average of over 12 years of claims experience, in addition to their certifications and industry-leading training, our dedicated adjusters know firsthand the importance of showing respect to, and developing working relationships with the policyholders. We also know how much the breadth of our expertise matters to the customer experience. Whether it is homeowners, commercial, flood, earthquake or other type of coverage, Colonial Claims has the adjusting expertise you need to best service your claims.
Speed and Accuracy Sets Us Apart
Our capabilities, expertise, and responsiveness are the standard against which the adjusting industry is measured.
From the moment disaster strikes, our customers and their policyholders can be certain of our commitment to deliver specialist solutions rapidly and at scale, with unsurpassed expertise and exceptional personal service that sets the industry standard.
We are committed to building the latest in innovative technologies and processes that enables faster and more accurate claims handling, and promotes transparency throughout the claims lifecycle. Our commitment to continual improvement has been central to why we have earned our reputation as the benchmark for expertise in handling P&C and flood claims, no matter how large or small the event or loss.
National Footprint
Colonial Claims has thousands of well-trained and licensed adjusters located in all 50 states. We service claims nationwide, as well as in Puerto Rico and all U.S. territories. Our network of adjusters can be staged and deployed at a moment’s notice, no matter how large or small the event.
