At Colonial Claims, education is at the heart of everything we do. We believe that maintaining well-trained staff and adjusters establishes a solid foundation for providing the best customer experience in the industry, which is why we conduct year-round training sessions in-house, around the country, and now virtually. Our intensive training and certification courses keep adjusters current with updates on policy information, software programs, and improving adjusting and relationship skills and techniques.
We also provide new adjuster training for those who are looking to enter into claims adjusting. We know it is important to the industry to continually bring new resources into the adjusting industry, to train them right up-front, and help them learn by working with more experienced adjusters. In turn, many of the newer, younger adjusters can often bring skills and knowledge to help the industry advance with today’s ever-changing technology. We consistently provide our adjusters with the skills and tools to automate and improve their processes in an effort to deliver the best claims experience for our clients and the policyholders.
Colonial Claims training includes but is not limited to the following:
2020 Class Schedule
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