Flood Insurance
If you have suffered a loss from a flood, please report your claim to your agent or carrier as soon as possible. Expect to be contacted by a flood certified adjuster for an appointment; in major catastrophe situations, initial contact may take more than 24 hours. See the document links below for helpful information.
Begin to Help Yourself:
Take Photos
Take photographs of your building and content damage as much as possible...
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Clean Up
You may begin clean-up and tear-out on a limited basis, and the sooner the...
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Inventory
Make an inventory of damaged personal property on a room by room...
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Contents Inventory Worksheet (Excel) +
Contents Inventory Worksheet (PDF) +
Deliver to Adjuster
Give your photos and inventory worksheet to the adjuster as soon as possible.
When the adjuster arrives for the inspection, walk through the damaged areas with them and have the adjuster give you an idea of items to be repaired and/or replaced in the building. Ask the adjuster for an advance payment on your loss.
Your flood insurance policy requires you to complete a proof of loss and document your claim within 60 days from the date of loss. Please make sure you do not exceed this 60-day condition of your policy, or your loss may be denied.
Here are some other documents we have gathered for you that you may find of interest:
What To Do
- Cómo presentar una reclamación - En Español
- Volviendo a Casa Después de una Inundación - En Español
- Directrices para la Limpieza Después de una Inundación - En Español
- Comenzando su Recuperación - En Español
- Qué Debe Hacer Después de Una Inundación - En Español
- ¿Quién toca su puerta? - En Español
- Salvaging Water Damaged Valuables
- Guidance for Turning the Power Back On